Free shipping for orders over $125, orders under $10 flat rate shipping Australia wide.

Orders typically dispatch in 1-2 business days but may take longer during busy periods. 

We ship using Australia Post. Orders within Australia can take an estimated  2 - 7 days from dispatch. 

Express shipping will have additional charges attached. Please be advised express postage does not give your order priority all orders will be processed in chronological order but will reach their destination faster

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Preorders are non refundable as they are ordered in from overseas.

Please refer to our returns & exchange policy.

All freight companies used by Craft2u are general carriers and therefore do not cover damage or loss of goods in transit. Craft2u offers a simple insurance option.

Insurance on the website is an Opt-Out option. In other words, it is automatically included. The only way it cannot be included is if you specifically untick the Insurance checkbox. This is your tacit agreement that you choose not to insure the goods.

If you do not accept the insurance charge, you will do so at your own risk and any damage and/or loss is your responsibility. In all cases, we HIGHLY recommend the optional protection of insurance.

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